As a medical journalist documenting healthcare practices in metro cities, I recently visited Smart Vision Eye Centre in Andheri West to observe consultations and interview Dr. Seema Behl, a practicing Eye Doctor in Mumbai. Eye-care demands in cities like Mumbai are rising due to lifestyle, digital exposure, and aging, making it important to understand how ophthalmology clinics function in real settings rather than relying on online reviews or hearsay. My objective was to observe the ophthalmology clinical environment, gauge patient flow, and record insights shared by the doctor about diagnosis, intervention options, and aftercare protocols.
According to her professional profile, Dr. Seema Behl has completed formal ophthalmology medical training and holds a postgraduate degree in the specialty. The website notes her experience in diagnosing and managing ophthalmic conditions, performing eye evaluations, and guiding patients on treatment pathways based on examination and imaging outcomes.
Her role at Smart Vision Eye Centre involves conducting detailed eye check-ups, using fundus evaluation techniques, and recommending medical or surgical treatment options depending on patient-specific needs. The clinic reflects an emerging urban preference for structured vision care delivered at multispeciality or technology-equipped centers.
During the interview, I asked what differentiates her practice. Her response reflected a structured methodology rather than marketing: clinical decision-making supported by thorough diagnostic testing, patient education, and adherence to ophthalmic guidelines.
Located in Andheri West, Smart Vision Eye Centre presented a compact yet organized ophthalmic setup. The reception facilitated scheduled appointment flow. Examination rooms included ophthalmology equipment such as slit lamp evaluation units, visual acuity charts, autorefractors, and non-contact tonometry devices commonly used to measure intraocular pressure.
The environment was quiet, clinically sterilized, and appeared oriented toward streamlining diagnosis, paperwork, and procedural planning.
The clinic also aligns with multi-disciplinary collaboration models seen at city ophthalmology centers, sometimes referred to as an Ophthalmologist Clinic in Andheri, Mumbai, where treatment planning involves patient history, risk assessment, and discussion of available interventions ranging from prescription correction, medical therapy, and cataract evaluation to pre-operative counseling.
When speaking to Dr. Seema Behl, she discussed that patient expectations have evolved. Many now arrive having researched symptoms online, which creates both awareness and challenges for ophthalmologists.
She emphasized: